Due to the current COVID-19 Virus situation we want to first, and foremost, extend our hopes that you and your loved ones are safe and well, and remain so through this difficult time. We hope that boating is a good escape for you and we fully intended to remain open (Law Permitting) servicing your boats/engines, and selling parts so you can fix them too. Please read below for our policies pertaining to the various departments you may use here.
HOURS OF OPERATION: M-F 9AM to 5:00pm, Saturday 9am - 12noon
DO NOT ENTER OUR FACILITY - CALL FROM LOT FOR CUSTOMER SERVICE.
727-535-4500 Opt 3 for Service Opt 2 for Parts and all other needs.
We have had a staff member exposed and although no one is ill we are operating out of an abundance of cuation for your safety. We are sorry for the inconvenience and thank you for you
Suncoast Marine Center is remaining open for business with normal hours and procedures. The physical property and structures of Suncoast Marine Center, except for the customer parking area, is off-limits to the public. Though the gate will be open to facilitate movement of vessels and equipment, the service yard is off-limits as well. Effective immediately, WE ARE A NO CONTACT FACILITY FOR NOW.
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For customers needing to purchase parts and accessories, please review the following policies and procedures:
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Customers requiring assistance can call us at 727-535-4500 or email us at Parts.SMC@gmail.com to inquire about parts needs or to place an order. We will not be available for in-person consultation until further notice.
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NO REFILL OIL SALES
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BargainBoater.com is an excellent way to order maintenance items and pick up prepaid orders at the door without contact.
WE HAVE VIDEO CHAT SUPPORT AVAILABLE VIA GMAIL IF YOU NEED THAT INTERFACE PLEASE CALL FIRST.
For customers with boats and/or motors in-work or needing service work:
1. We are currently working normal business hours and the service dept. is fully operational. 2. As of today, 12/05/20, our vendors and distributors are fully operational for parts ordering. Though we have a large inventory of OEM parts, our ability to provide service needs may be affected should there be any closures in our supply chain.
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Service dept personnel are available for in-person consultation with limited face to face contact outdoors only and 6' distancing. Most service communications will be conducted via telephone, email, or video chat services such as Skype, Facetime, etc. Please verify your email is working as our primary conveyance of documentation is done through email.
We sincerely appreciate your continued patronage and your patience with our procedures during this time.